AU-23F radio frequency skin tightening rf equipment fixing guide

The Au-23F radio frequency skin tightening rf equipment got a feedback, the customer send us a video showing that: It shuts off at about 3 min 15 sec into it. So you can skip to that part and again at the last few seconds of the video.

As our warranty policy, we need to send them a circuit board to replace. and help him to fix the machine. After he received the rf machine power supply and the main circuit board, he installed the machine soon. He send us the photos.

“HI again,  so Steve installed the power supply. Power switch light goes on. Fan runs but no screen.  What do we do now?”

“Should we try and install the board you sent?”

“So in order to install the board I think he has to cut the wires to the fan to remove the board from the machine to put the new board in. Right?”

“We have been through this. The board won’t come out because the wires are attached.”

“Go back and look at t he photo he sent”

As he ordered this rf skin tightening machine several months ago, we inproved our RF machine, so there is some different, he confused. After our engineer check his photo carefully, we found the mistake on the touch screen connection, he failed to connect it well.

The two pins should be cover inside the connector, just make a little change, it will be work again.

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